Safely unlock and recover lost documents in eDOCS DM
Transparent processes with Admin Portal
Admin Portal from MIRANDA Partners is a web-based framework that holds several functions for eDOCS DM administrators and helpdesk staff.
The Admin Portal contains 3 tools: Recover Manager, Unlock Manager and Document Info Manager.
They provide a communication element that makes support processes transparent. Users, helpdesk and other participant will be informed about the actions.
Scroll down and read more about the function of each Manager.
We work abroad and always through secure remoted connections. Our products can be presented and installed from a distance.
Book an online presentation of Admin Portal today! We will schedule it for your time zone of course.
Admin Portal is a secure way of tracking lost or locked documents in eDOCS DM.
The support team can access Admin Portal through eDOCS DM user login or by using their Microsoft AD. They are led through a wizard with security check and authorization every time.
Once the requested document is found, only the meta data of the document are available. There's no access to the actual document content.
For this reason not only admins but also helpdesk can fully manage the recovery process without risking violation of security restrictions!
The Managers in Admin Portal changes the time frame of support processes from days to minutes!
Recover documents easily from your DM installation in a sleek and user-friendly UI.
Lost documents can be recovered in a safe way from several restore points. The system creates a shadow repository of all restore points and deletions in the document creation and usage process.
The Admin Portal provides access to those restore points and the support team can now easily restore the selected versions back into eDOCS.
So even in confidential matters you are safe asking for a document recovery!