Recover documents fast from your DM installation easily in a sleek and user-friendly UI.
Lost documents can be recovered in a safe way from several restore points - not only by admins, but also by helpdesk. Here's why:
The system creates a shadow repository of all restore points and deletions in the document creation and usage process. And the UI provides access to those restore points - without giving the support team access to the actual content of the document. They can now easily restore the selected versions back into eDOCS. So even in confidential matters you are safe asking for a document recovery!
Find yourself in a situation, where a document in eDOCS DM has been locked and cannot be unlocked? Unlock them with Unlock Manager!
This manager unlocks locked documents in a safe way with full security and an easy to use process. In an eDOCS environment documents are locked on purpose or by accident – this system provides a central operational unlock function.
Helpdesk or an appointed user can unlock – but can’t read the actual contents of the document. All operations are logged.
Find out all the critical information and metadata regarding a document with Document Information Manager!
Extensive document information viewer for Admins and helpdesk. The manager is a valued tool for helpdesk staff when working trouble shooting - or as an extract tool for second level support information.
We would love to demonstrate the different Managers for you.