Safely unlock and recover lost documents in eDOCS DM

Transparent processes with Admin Portal

The Admin Portal is a product line to support eDOCS DM administrators and the helpdesk staff - a web-based framework that holds several functions. 
Admin Portal provides a communication element to make the support processes transparent and to inform users, helpdesk and other participant about the actions.
Scroll down and read more about each Manager, or use the button below to download product descriptions on each manager.
We would love to do a web presentation for you - get in touch and book one today! We will schedule it for your timezone of course.

Recover Manager

Recover documents fast from your DM installation easily in a sleek and user-friendly UI.
Lost documents can be recovered in a safe way from several restore points - not only by admins, but also by helpdesk. Here's why:
The system creates a shadow repository of all restore points and deletions in the document creation and usage process. And the UI provides access to those restore points - without giving the support team access to the actual content of the document. They can now easily restore the selected versions back into eDOCS. So even in confidential matters you are safe asking for a document recovery!
Get in touch and book a web presentation today!

Unlock Manager

Find yourself in a situation, where a document in eDOCS DM has been locked and cannot be unlocked? Unlock them with Unlock Manager!
This manager unlocks locked documents in a safe way with full security and an easy to use process. In an eDOCS environment documents are locked on purpose or by accident – this system provides a central operational unlock function.
Helpdesk or an appointed user can unlock – but can’t read the actual contents of the document. All operations are logged.

Document Info Manager

Find out all the critical information and metadata regarding a document with Document Information Manager!
Extensive document information viewer for Admins and helpdesk. The manager is a valued tool for helpdesk staff when working trouble shooting - or as an extract tool for second level support information.
We would love to demonstrate the different Managers for you.
Book an online presentation today!

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