Find yourself in a situation, where a document in eDOCS DM has been locked and cannot be unlocked? Unlock them with Unlock Manager!
This manager unlocks locked documents in a safe way with full security and an easy to use process. In an eDOCS environment documents are locked on purpose or by accident – this system provides a central operational unlock function.
Helpdesk or an appointed user can unlock – but can’t read the actual contents of the document. All operations are logged.
Find out all the critical information and metadata regarding a document with Document Information Manager!
Extensive document information viewer for Admins and helpdesk. The manager is a valued tool for helpdesk staff when working trouble shooting - or as an extract tool for second level support information.